Privacy policy

Privacy Policy

"Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This only applies as long as no other information is provided in the subsequent processing operations."
"Personal data" means any information relating to an identified or identifiable natural person.


Server log files
You can visit our websites without providing any personal information. 
Every time you access our website, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the accessed page, the date and time of the retrieval, the IP address, the amount of data transmitted, and the requesting provider.
The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the uninterrupted operation of our website as well as improving our services. 

 
"Your data will be transmitted, among other places, to Canada. There is an adequacy decision from the EU Commission for data transmissions to Canada."

contact

Person responsible
Contact us upon request. The person responsible for data processing is: Alexander Schiffl, Mainzer Landstraße 33, 60329 Frankfurt am Main Germany, 069 348677810, hello@moelk.com

Initiative contact by the customer via email
"If you initiate contact with us via email, we will only collect your personal data (name, email address, message text) to the extent you provide it. The data processing is for the purpose of processing and responding to your contact request."
If the contact is for the purpose of carrying out pre-contractual measures (e.g. consultation in case of purchase interest, preparation of offers) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
"If the contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation."
"We only use your email address to process your request. Your data will then be deleted in accordance with legal retention periods, unless you have consented to further processing and use."


Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, email address, message text) only to the extent you provide. The data processing is for the purpose of contacting you.

If the contact is for the purpose of carrying out pre-contractual measures (e.g. consultation in case of purchase interest, preparation of offers) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry.In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR for reasons relating to your particular situation.
"We only use your email address to process your request. Your data will then be deleted in accordance with legal retention periods, unless you have consented to further processing and use."

Customer Account Orders      

Customer account
When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying the order processing. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent until the revocation. Your customer account will then be deleted.


Collection, processing, and transfer of personal data in orders
When placing an order, we collect and process your personal data only to the extent necessary to fulfill and process your order as well as to handle your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data will result in no contract being concluded. The processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you. 
"Your data may be shared, for example, with the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly adhere to the legal requirements. The scope of data transmission is limited to a minimum."
 
"Your data will be transmitted, among other places, to Canada. There is an adequacy decision from the EU Commission for data transmissions to Canada."

Reviews Advertising


Data collection when writing a comment or a review
"When commenting/rating an article or a post, we collect your personal data (name, email address, comment text) only to the extent you provide. The processing serves the purpose of enabling a comment/rating and displaying comments/ratings." 


By submitting the comment/rating, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. Your personal data will then be deleted.

When your comment/rating is published, only the name you provided will be published.

Furthermore, when submitting the comment/rating, your IP address will be stored for the purpose of preventing abuse of the comment or rating function and ensuring the security of our information technology systems. By submitting the comment/rating, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. Your IP address will then be deleted.

Google Customer Reviews Rating Tool
"We use the review tool for Google Customer Reviews from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; 'Google')."
"After your order, we would like to ask you to rate and comment on your purchase with us. For this purpose, you will be contacted by us via email, using Google's survey opt-in module. The following information may be processed and transmitted to Google: order details (e.g., order ID, delivery country, estimated delivery date, GTIN of the ordered products) as well as your email address."
"Your data may be transferred to the USA. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google" 
'has certified itself according to the TADPF and thereby committed to comply with European data protection principles.'
The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent, provided that you have expressly agreed to the transfer of your data and the receipt of the review request. You can revoke your consent at any time with effect for the future, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.
For more information on terms of use and data protection when using Google customer reviews, please visit https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html as well as under https://policies.google.com/privacy?hl=de
 
Use of the email address for sending newsletters
We use your email address exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this. The processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list. 


"Your data will be passed on to a service provider for email marketing as part of a contract processing. No transfer to other third parties will take place."

Use of the email address for sending direct advertising
We use your email address, which we received in the context of the sale of a product or service, for the electronic transmission of advertising for our own goods or services that are similar to those you have already purchased from us, provided you have not objected to this use. The provision of the email address is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the designated link in the advertising email for this purpose. No costs other than the transmission costs according to the basic rates will be incurred.


Shipping service provider Inventory Management

Passing on the email address to the shipping company for information about the shipping status
"We will pass on your email address to the transport company as part of the contract processing, provided you have expressly consented to this during the ordering process. The transfer is for the purpose of informing you via email about the shipping status. The processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation."


Use of an external inventory management system
"We use a merchandise management system for contract processing as part of order processing. For this purpose, your personal data collected during the order will be sent to"

Xentral ERP Software GmbH, Fuggerstraße 11, 86150 Augsburg 
transmitted.

The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6 para. 1 lit. b GDPR.


Payment service provider Credit report

Use of Klarna payment options
"We use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; 'Klarna') on our website. By selecting and using payment via Klarna, the data required for payment processing will be transmitted to Klarna in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR."

Cookies may be stored that allow for the recognition of your browser. The data processing that takes place is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offering of various payment methods.You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
 
"Pay Later" (Invoice), "Pay Now" (Payment by Direct Debit), "Financing" (Installment Purchase)
For individual payment methods such as "Pay Later" (invoice), "Pay Now" (payment by direct debit), "Financing" (installment purchase), Klarna reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies if necessary.
To this end, Klarna transmits the personal data required for a credit check, such as first and last name, address, gender, email address, IP address, as well as data related to the order, to a credit agency for the purpose of identity and credit verification, and uses the information obtained about the statistical likelihood of a payment default for a balanced decision regarding the establishment, execution, or termination of the contractual relationship. The credit report may include probability values (score values) that are calculated based on scientifically recognized mathematical-statistical methods, and in which, among other things, address data is included in the calculation. Your legitimate interests will be taken into account in accordance with legal provisions. The data processing serves the purpose of credit assessment for the initiation of a contract. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when Klarna makes an advance payment. You have the right to object at any time to the processing of your personal data concerning you based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation by notifying Klarna. The provision of the data is necessary for the conclusion of the contract with the payment method you have chosen. Failure to provide the data will result in the contract not being able to be concluded with the payment method you have selected.
"Further information, especially regarding which credit agencies Klarna shares your personal data with, can be found at" https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies.
 
General information about Klarna can be found at: https://www.klarna.com/de/. Your personal information will be processed by Klarna in accordance with applicable data protection regulations and as stated in Klarna's privacy policy at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy treated.
 

cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that allows for the unique identification of the browser when the website is accessed again.
 
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually on their acceptance, as well as prevent the storage of cookies and the transmission of the data contained. Already stored cookies can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent.
 
"You can find information on how to manage (including disabling) cookies in the major browsers at the following links:"
Chrome: https://support.google.com/accounts/answer/61416?hl=en
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
 
Technically necessary cookies
"As long as no other information is provided in the privacy policy below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again after a page change."
 
The use of cookies or similar technologies is based on § 25 para. 2 TTDSG. The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our services.
"You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation."
 
Use of Consentmanager
"We use the consent management tool Consentmanager from Consentmanager AB (Håltegelvägen 1b, 72348 Västerås, Sweden; 'Consentmanager') on our website."
The tool allows you to give consent to data processing via the website, particularly the setting of cookies, as well as to exercise your right of withdrawal for consents already given.
The data processing serves the purpose of obtaining and documenting necessary consents for data processing and thereby complying with legal obligations.
"Cookies may be used for this purpose. The following information may be collected and transmitted to Consentmanager: date and time of the page view, information about the browser you are using and the device you are using, anonymized IP address, opt-in and opt-out data. This data will not be shared with other third parties."
The data processing is carried out to fulfill a legal obligation based on Art. 6 para. 1 lit. c GDPR.
For more information on data protection at Consentmanager, please visit: https://www.consentmanager.net/privacy.php



Plug-ins and Others

Use of Google Tag Manager
"We use the Google Tag Manager on our website, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; 'Google')." 
"This application manages JavaScript tags and HTML tags that are used for the implementation of tracking and analysis tools in particular. The data processing serves the purpose of demand-oriented design and optimization of our website."
"The Google Tag Manager itself does not store cookies nor does it process personal data. However, it enables the triggering of additional tags that can collect and process personal data."
For more information on terms of use and data protection, please find it here.

 
Use of Social Plug-ins
"We use social network plug-ins on our website. The integration of social plug-ins and the data processing that takes place serves the purpose of optimizing advertising for our products."
When integrating social plug-ins, a connection is established between your computer and the servers of the social network providers, and the plug-in is displayed on the page by notifying your browser, provided you have explicitly consented to this. In this process, both your IP address and the information about which of our pages you have visited are transmitted to the provider's servers. This applies regardless of whether you are registered or logged in to the social network. Even for users who are not registered or logged in, transmission occurs. If you are simultaneously connected to one or more of your social network accounts, the collected information can also be associated with your corresponding profiles. When using the plug-in functions (e.g., by clicking the button), this information is also associated with your user account. You can prevent this association by logging out of your social media accounts before visiting our website and before activating the buttons.
The use of cookies or similar technologies takes place with your consent based on § 25 para. 1 sentence 1 TTDSG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.
The social networks named below are integrated into our website via social plug-ins. More information on the scope and purpose of the collection and use of data, as well as your rights and options for protecting your privacy, can be found in the linked privacy notices of the providers.


Instagram of Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland):
https://help.instagram.com/155833707900388
"Your data may be transferred to the USA. There is an adequacy decision by the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta" 
'has certified itself according to the TADPF and thereby committed to comply with European data protection principles.'

Use of Google Maps
"We use the embedding function of Google Maps from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, "Google") on our website."
The function allows for the visual representation of geographical information and interactive maps. In doing so, Google collects, processes, and uses data from visitors to the websites that embed Google Maps when the pages are accessed.
"Your data may also be transmitted to the USA. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google" 
'has certified itself according to the TADPF and thereby committed to comply with European data protection principles.'
The use of cookies or similar technologies takes place with your consent based on § 25 para. 1 sentence 1 TTDSG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.
For more information on the collection and use of data by Google, please refer to Google's privacy policy at https://www.google.com/privacypolicy.html. There, you also have the option to change your settings in the Privacy Center so that you can manage and protect your data processed by Google.


Use of Vimeo
"We use plug-ins from Vimeo Inc. (555 West 18th Street New York, New York 10011, USA; 'Vimeo') on our website to embed videos from the 'Vimeo' portal."
"When you access pages on our website that are equipped with such a plug-in, a connection is established to the servers of Vimeo, and the plug-in is displayed on the page by notifying your browser. This transmits both your IP address and the information about which of our pages you have visited to the servers of Vimeo."
"If you are logged into Vimeo, Vimeo assigns this information to your personal user account. When using the plug-in features (e.g., by starting a video by pressing the corresponding button), this information is also associated with your Vimeo account."
"Your data may be transferred to the USA. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Vimeo is not certified under the TADPF. The data transfer is carried out, among other things, on the basis of standard contractual clauses as appropriate safeguards for the protection of personal data, which can be viewed at:" 
https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.
The use of cookies or similar technologies takes place with your consent based on § 25 para. 1 sentence 1 TTDSG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.
Further information on the purpose and scope of the collection, as well as on the further use and processing of the data by Vimeo, and about your rights and options to protect your privacy can be found in Vimeo's privacy policy: https://vimeo.com/privacy.


Use of Google Fonts
"We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; 'Google') on our website."
The data processing serves the purpose of uniform representation of fonts on our website. To load the fonts, a connection to Google servers is established when the page is accessed. Cookies may be used in this process. This includes processing your IP address as well as information about the browser you are using, which is transmitted to Google. This data is not linked to your Google account.

Your data may be transferred to the USA. There is an adequacy decision by the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has been certified under the TADPF and is therefore committed to adhering to European data protection principles.
The use of cookies or similar technologies takes place with your consent based on § 25 para. 1 sentence 1 TTDSG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.
Further information on data processing and data protection can be found at https://www.google.de/intl/de/policies/ as well as under https://developers.google.com/fonts/faq.

Use of Adobe Fonts
"We use Adobe Fonts from Adobe Systems Software Ireland Limited (4-6 Riverwalk Citywest Business Campus, Dublin 24, Ireland; 'Adobe') on our website."
The data processing serves the purpose of uniform representation of fonts on our website. To load the fonts, a connection to Adobe servers is established when the page is accessed. Cookies may be used in this process. This includes processing your IP address as well as information about the browser and operating system you are using, which is transmitted to Adobe.

Your data may be transferred to third countries, such as the USA and India. There is no adequacy decision from the EU Commission for India. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Adobe has certified under the TADPF and thereby committed to comply with European data protection principles.
The use of cookies or similar technologies takes place with your consent based on § 25 para. 1 sentence 1 TTDSG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.
Further information on data processing and data protection can be found at https://www.adobe.com/de/privacy/policy.html as well as under https://www.adobe.com/de/privacy/policies/adobe-fonts.html.

Rights of the affected and storage duration

Duration of storage
"After the complete execution of the contract, the data will initially be stored for the duration of the warranty period, and thereafter in consideration of legal, particularly tax and commercial law retention periods, and will then be deleted after the expiration of the period, unless you have consented to further processing and use."


Rights of the data subject
You have the following rights under Articles 15 to 20 of the GDPR, provided that the legal requirements are met: right to access, right to rectification, right to erasure, right to restriction of processing, right to data portability.
Furthermore, you have the right to object under Art. 21 para. 1 GDPR to the processing based on Art. 6 para. 1 f GDPR, as well as to the processing for the purpose of direct marketing.


Right to lodge a complaint with the supervisory authority
You have the right to lodge a complaint with the supervisory authority in accordance with Art. 77 GDPR if you believe that the processing of your personal data is not lawful.


"You can file a complaint, among other places, with the supervisory authority responsible for us, which you can reach at the following contact details:"

Hessian Commissioner for Data Protection and Freedom of Information
PO Box 3163
65021 Wiesbaden
Tel.: +49 611 14080
Fax: +49 611 1408900 or +49 611 1408901
E-Mail: poststelle@datenschutz.hessen.de


Right of objection
"If the personal data processing listed here is based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR, you have the right to object to these processing activities at any time for reasons arising from your particular situation, with effect for the future."
"After a successful objection, the processing of the affected data will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims."


If the processing of personal data is carried out for the purposes of direct advertising, you can object to this processing at any time by notifying us. After the objection has been made, we will cease the processing of the affected data for the purposes of direct advertising.

last updated: 29.11.2023